Your Sage Intacct journey can be easy. Let Ticktie lead the way.

Ticktie is an out-of-the-box support system designed and optimized to meet you where you are along your path to the successful implementation, integration, and management of Sage Intacct. Our journey together starts with a conversation that leads to a customized plan forward as unique as your individualized needs. We specialize in this sort of thing so that you don’t have to.

READY

A Different Kind of Sage Intacct Support copy 2.png
 

There is much to consider before making the decision to transition from your old accounting system to a cloud-based system such as Sage Intacct. Implementation should be one of the most exciting stages of your Sage Intacct journey. Unfortunately, it can become one of the more frustrating stages for internal teams without proper planning, staffing, and support.

Our Sage Intacct Readiness Review provides personalized support and will help prepare and train staff in a way that encourages ownership and active participation.

SET

A Different Kind of Sage Intacct Support.png
 

Once you’re live in Sage Intacct and have the core modules up and running, Ticktie can help you explore options for finding or building integrations that automate and streamline your recurring entries to get the most out of your software.

To get started, we offer a complimentary assessment of your current Sage Intacct environment where we look for areas of Sage Intacct that can quickly get out of sync. Choose one of these complimentary reviews to get started:

Sage Intacct Core Balance Review
This review will help ensure that all Sage Intacct subledgers are in balance with related GL accounts after the migration from your legacy system.

Sage Intacct Fixed Assets (IFA) Review
This review allows us to identify common discrepancies often overlooked or undetected in the regular reconciliation of IFA subledger to GL accounts.

Sage Intacct Roles and Permissions Review
This review provides a look at current roles and permissions with an eye for proper segregation of duties, workflow efficiencies, and compliance with internal policies.

SUPPORT

A Different Kind of Sage Intacct Support copy 3.png
 

Your Sage Intacct implementation is complete and your team is fully functional in your new cloud-based system but you’re still lacking specific customizations needed for optimal performance across all channels or departments. Rather than rely on generic built-in support systems, Ticktie offers personalized solutions and day-to-day administration of Sage Intacct with the expertise of a licensed CPA.

Whether you just need a hand when things are busy, or your company is growing and you need long-term outsourced administration and a dedicated support resource, we have the experience to quickly respond to your ongoing daily needs.

Here are just some of the ways we’ve got you covered:

  • Add/Inactivate users

  • Create and assign custom roles for proper segregation of duties

  • Assist in the implementation of new release features

  • Implement advanced workflows with modules you already subscribe to

  • Create custom reports and dashboards

  • Provide training to new or existing users

Ticktie services are offered as an annual support agreement for companies needing a hand with day-to-day operations. We also know that sometimes you just need help with one or a few things on an as-need basis. And for that, our hourly billing rates apply. Either way, we’re here to help. Let’s find the best solution for you.

A Different Kind of Sage Intacct Support copy.png

Is an annual plan right for you?

A Ticktie annual support agreement is a great option if you prefer a dedicated and experienced resource to help troubleshoot issues, train new staff, build custom reports, manage Sage Intacct support communications, or just want perpetual optimization. Support agreements start at $3,000 per month and require an annual commitment. Ready to get started?

Just need help with a few things right now?

Great. We can meet you where you are on your Sage Intacct journey and provide the support you need now with our standard hourly rates.